The Process

Most sales follow a 3-part process - pre-sale, sale, and post sale - that takes around 3 weeks to complete.

Please review the descriptions below for a summary of what each phase entails.

Pre-Sale

During the Pre-Sale phase, we meet with you on site to look at your items, discuss the contract, and create a plan for your project. Once the contract is signed, we create a timeline to follow for the rest of the process. This is when our team will work on site to organize, stage and price your items. We take photos, post them online, and send emails to our mailing list. This normally happens a week or two before the sale, sometimes during the week of the sale, depending on the timeline we’ve created. We offer a number of additional services during this phase such as shredding and recycling that we will discuss during the consultation.

Sale

During the second step of the process, we will host your sale over the course of 1 - 4 days depending on how many items you have to sell. Offering a longer sale isn’t always the answer, as we sometimes get more of a crowd when there is less time for people to shop. We will advise you on how long your sale should be after we consult with you before - and sometimes after - the pre-sale stage.

Please keep in mind that clients should not attend the sales themselves. Most people choose to stay at a hotel, Airbnb, or a friend/family members house during this step. This also helps our team to work as efficiently as possible.

Post-Sale

The last step of this process includes final purchase pick-ups, a charitable donation pick-up and debris removal/cleaning service once the sale has concluded. It does not include a trash removal or cleaning, although those services can be facilitated for an additional fee. This step typically happens the week after the sale concludes and will be discussed/planned during the prep phase.